Website: www.thebaza.in
At The Baza, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines our shipping procedures, timelines, and charges.
Order Processing
- All orders are processed within 1-2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is shipped, you will receive a confirmation via email or SMS along with tracking details.
Shipping Coverage
We currently offer Pan-India shipping, delivering to most locations across India through trusted courier partners.
Shipping Charges
- Free Shipping: Complimentary shipping is available on promotional offers or selected orders.
- Any applicable shipping charges will be clearly displayed at checkout before payment.
Estimated Delivery Time
| Location Type | Estimated Delivery Time |
|---|---|
| Metro Cities | 2-4 Business Days |
| Tier 2 & Tier 3 Cities | 3-6 Business Days |
| Remote Areas | 5-8 Business Days |
Please note that delivery timelines are estimates and may vary due to logistical or regional factors.
Order Tracking
- Once your order is dispatched, you will receive a tracking link via email or SMS.
- You can use this link to monitor your shipment in real time.
Cash on Delivery (COD)
- Cash on Delivery is available for eligible locations across India.
- The Baza reserves the right to disable COD feature for all products or for certain pincodes or high-value orders anytime.
Shipping Delays
While we strive for timely delivery, delays may occur due to:
- Natural calamities or adverse weather conditions
- Public holidays or strikes
- Courier partner disruptions
- Incorrect or incomplete shipping addresses
We appreciate your patience and understanding in such circumstances.
Incorrect or Incomplete Address
- Customers are responsible for providing accurate shipping details.
- The Baza is not liable for delays or losses caused by incorrect addresses.
- Additional charges may apply for re-shipping orders returned due to incorrect information.
Damaged or Tampered Packages
If you receive a damaged or tampered package:
- Do not accept the delivery if possible.
- Contact us within 48 hours of delivery with supporting photos.
- Email us at thebaza6@gmail.com for prompt assistance.
Lost or Undelivered Shipments
If your order is marked as delivered but not received, please notify us within 48 hours. We will coordinate with the courier partner to resolve the issue.
Contact Us
For any shipping-related queries, please contact us:
🌐 Website: https://www.thebaza.in
📞 Phone: +91 6309773785
📧 Email: thebaza6@gmail.com
